Safety, Service, and Product Notices

1586A Notification »

It was recently discovered that the 1586A when used with a PRT that was characterized using either sub-range 6 (0.01°C to 962°C) or 7 (0.01°C to 660°C) the 1586A was not factoring in the C & D coefficients and counting them as Zeroes. This will cause errors in the calculations at temperatures above 419°C. Temperatures below 419°C are not affected. If you are using any of the other ITS-90 subranges this error will not affect your readings. We have resolved the issue and have a firmware fix.

This notification affects all units with firmware version 1.03 or lower.

For more information and issue resolution review the document here. (25-FEB-2016)

MET/TEMP II (9938) and 1594A/1595A Waiting Command Notification »

Fluke Calibration is voluntarily notifying customers of a required set up procedure in order to prevent 9938 software from waiting for a command and to prevent the 159X from not sending a response, which is causing the heat source to continue heating until the cut out temperature is reached. Review document here for details. (2013)

Fluke 1523/1524 Reference Thermometers Battery Life Notification »

Fluke Calibration is voluntarily notifying customers of the upgrade of all 1523/1524 Reference Thermometers with firmware revision less than 1.05. This includes all units manufactured prior to April 2012. All units being sent to a service center for repair or recalibration will automatically be upgraded to firmware revision 1.05. Review document here for details. (2013)

Fluke Industrial safety notices:

http://en-us.fluke.com/customer-service/safety-notices/